Last Updated: September 10, 2023
1. Refund Eligibility
At OS Simulations, we strive to provide high-quality liveries for Prepar3D and MSFS 2020. We understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which we offer refunds:
2. Change of mind:
If you ordered livery from OS Simulations , and you changed your mind, you are eligible for a full refund, only before starting.
Please contact OS to solve issue.
3. Ineligible Situations for Refunds
a. Change of Mind: We do not offer refunds for liveries that already made if you change your mind or decide you no longer want the livery, not possible after starting.
b. Third-Party Compatibility: OS Simulations is not responsible for issues related to third-party add-ons or modifications that may affect the functionality or compatibility of our Liveries.
4. Refund Process
a. Contact Customer Support: To request a refund, please contact OS support team via Facebook/Discord.
OS Simulations reserves the right to update or modify this refund policy at any time.
Any changes will be posted on our website, and the date of the last update will be indicated at the top of the policy.
By purchasing and using OS Simulations Liveries, you agree to adhere to the terms and conditions outlined in this refund policy.
We appreciate your business and are committed to providing you with the best possible service.
1. Refund Eligibility
At OS Simulations, we strive to provide high-quality liveries for Prepar3D and MSFS 2020. We understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which we offer refunds:
2. Change of mind:
If you ordered livery from OS Simulations , and you changed your mind, you are eligible for a full refund, only before starting.
Please contact OS to solve issue.
3. Ineligible Situations for Refunds
a. Change of Mind: We do not offer refunds for liveries that already made if you change your mind or decide you no longer want the livery, not possible after starting.
b. Third-Party Compatibility: OS Simulations is not responsible for issues related to third-party add-ons or modifications that may affect the functionality or compatibility of our Liveries.
4. Refund Process
a. Contact Customer Support: To request a refund, please contact OS support team via Facebook/Discord.
OS Simulations reserves the right to update or modify this refund policy at any time.
Any changes will be posted on our website, and the date of the last update will be indicated at the top of the policy.
By purchasing and using OS Simulations Liveries, you agree to adhere to the terms and conditions outlined in this refund policy.
We appreciate your business and are committed to providing you with the best possible service.
